The excitement of the rumour mill, the titillation of every leaked
photo led to higher than ever levels of expectation over the iPhone 5
features, and while the announcement was greeted with some derision at
the lack of perceived headline improvements, the record sales tell an
entirely different story.
Given the underwhelming changes to the iPhone
4S, the iPhone 5 launch really needs to re-energise customers to
prove Apple can repeat the game-changing trick it managed with the iPhone
4.
The iPhone 5 price is predictably high, so consumers will
need to bear that in mind too when looking for their next smartphone.
So
is the Apple iPhone 5 the greatest smartphone ever, and did it finally
see Apple ascend to the top spot in our 20
best mobile phones chart? Or was it a case of too little, too
late... and what about those darned Maps, eh?
Design
We'll
begin in the traditional manner: how the thing actually feels in the
hand. With the iPhone 5 there will be many types of prospective buyer:
the upgrader from the 4 (or more-money-than-sense iPhone 4S upgraders),
those tired of their Android handset and those taking their first steps
in the smartphone market and want to get one of them iThingies their
friend/child has.
Well, all of those
picking up the iPhone 5 will have the same reaction: this thing is
amazingly light. You've probably heard the numbers by now (20 per cent
lighter than the predecessor, as well as beating most of the opposition
too at 112g.)
It's an odd sensation, but it actually detracts from
the experience when you first pick it up. We've praised the weighty
feel of the iPhone in the past, lending it a premium feel in the face of
toy-like phones, and it's almost disappointing that Apple decided to
join that clan.
However, through extended use this problem quickly
disappears, as the overall effect of the phone is still a chassis
designed for strength, it just sits more anonymously in the pocket.
You'll
obviously see the change in height too – the iPhone 5 stands 123.8mm
tall to allow for the larger 4-inch screen. In truth, those not familiar
with the iPhone 4S probably wouldn't notice the difference, which is
why it's a good move from Apple to include the larger screen if it's not
going put people off that hate larger phones.
The decision to stick
at 4-inches is Apple's admission that while it recognises people are
all over the idea of having more screen real estate to play with it
doesn't want to move away from the thumb-friendly nature of the device.
Through
a mixture of moving the centre of gravity slightly as well as
repositioning the screen within the bezel, it's still possible to scroll
your thumb mostly around the whole display one-handed, which Apple is
clearly keen to keep hold of.
However, we're not
convinced of that argument any more, and the power button was still a
little out of reach when using the phone normally, as was anything in
the top left-hand corner of the screen. #
This was no issue in
reality, as scooting the phone down a touch in the palm is a natural
action. But if that's the case, then why not offer a 4.3-inch screen at
least?
There's more to a phone than a screen these days (although
increasingly less and less) and the general construction of the iPhone 5
is excellent to say the least.
We've tested both the
ceramic white version and the anodised black, and the two tone effect
on the back of the phone is stunning, both visually and under the
finger.
It doesn't beat the sheer beauty of the HTC
One S, with its micro-arc oxidised back and rounded lines, but it's
well-set in second place.
The two sections of
pigmented glass at the top and the bottom of the phone add a pleasant
effect, and the sapphire glass is meant to be thoroughly durable, to
complement the Gorilla Glass on the front.
Apple knows consumers
get furious when they drop and iPhone, and is clearly seeking to stop
the smashes before they happen with a tougher exterior - although it
seems the anodised black version is pretty prone to scratching, with a
number of users mentioning chipping on the darker hue.
Phil
Schiller, Apple's Senior Vice President of Marketing, reportedly replied
to an email from a user pointing out that aluminium will scratch and
chip in natural use - and we're also hearing that white iPhone 5 models
are being returned through flaking as well.
We kept our black
iPhone 5 in a soft pocket in a bag for much of its life, yet saw the
following chip with minimal key / coin contact in under a fortnight:
For a device of this
premium quality, users will expect it to survive the pocket test, and
especially do so for the first two weeks of life. It's a big fail for
Apple to expect users to accept that a product can be damaged so easily.
The
same industrial band around the outside is in effect again as on the
iPhone 4 and 4S, with small sections removed where the antenna joins.
Apple
has gone for a more advanced form of antenna here, meaning the days of
lost signal are gone, and generally increasing the power of your call
connection and GPS lock on too.
There are other big
design changes here too: the headphone jack has moved to the bottom of
the phone, and the iconic 30-pin connector has been retired in favour of
the new Lightning port, giving a headache to all those that have
invested in chargers, docks and other accessories over their iPhone
lives.
You can buy an adaptor, but it's going to be pricey: £25
or $30 when it lands in October. And unless you want to keep it
permanently attached to the bottom of the iPhone 5 you'll need to buy a
few, which is far from ideal.
However, let's not harangue Apple
too much for this: a smaller connector is not only easier to use (you
can plug the smaller cable in either way round, and the connection feels
more solid), but you're rewarded with a thinner and more compact phone
to boot.
There's also a small
chink of light on the top right hand side of the iPhone 5 - when the
screen is illuminated, you can see it under the band if you really,
really look for it. It's been seen by a number of users, but is hard to
actually replicate unless you mask the screen and hold it at the right
angle.
It's again a sign of slightly under-par machining from
Apple, but in day to day use it's almost completely invisible.
The
decision to move the 3.5mm headphone jack to the bottom is an odd one,
as while it allows you to slip the phone into the pocket head-first when
listening to music, which is a more natural action, it's a real pain in
the posterior for some apps that will only work in landscape a certain
way up.
Using it this way means your headphones experience will
be one of having to jiggle the jack around two fingers.
It's not
the most comfortable way to hold a phone, and even when using the phone
in portrait mode, the jack gets in the way somewhat. Plus it's miles
away from the volume keys, which makes it hard to change the audio level
in the pocket if you don't use the dedicated headphones.
There
are other smaller design changes to the iPhone 5 too, such as the iSight
front-facing camera moving to the middle and the home button being
noticeably more robust to help reduce instances of a broken portal to
your home screen.
But enough about what
the phone looks like - the killer question is how the thing feels in
hand. And we'll sum it up by saying: smooth. It's a little slippery, and
we were always worried we would drop the darned thing.
But
that's the only negative thing about the design (apart from the low
weight initially and scratching aluminium) as it sits in the palm nicely
and allows you to do it all with one hand, including hitting the
top-mounted power/lock button with ease.
That lock button is
actually still loose, as it was on the iPhone 4S, meaning when you shake
the phone around you can hear it clicking away, which undoes a lot of
the premium feel Apple is going for.
Make no mistake, the iPhone 5
is one of the most beautifully crafted phones out there - but when
you're paying £529 up front for the thing, we'd hope this would be the
very minimum Apple would be doing.
And while it looks
nice, from the front it doesn't really add much to the design of the
iPhone - it's certainly not the same as the jaw-dropping design of the
iPhone 4 compared to the 3GS... it's another evolution in the iLine.
It's not bad, but for those that hoped the iPhone 5 would be another
step change there's a good chance they'll be disappointed about the
look... until they feel the lovely back on offer.
There was a real
chance here for Apple: remove the bezel and give the front of the
screen a look that's similar to the OLED TVs from the likes of Samsung
or LG… but instead we're treated to the same lines as before.
You
always get the feeling that Apple saves what it can for the next
iteration of the iPhone, and while there's nothing wrong with the
current construction we can see the edge-to-edge screen becoming
something amazing on the iPhone 6 or iPhone 5S.
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